Policies · Updated 2026-05-15
Terms of service
Using the site
By using kayakcity.com you agree these terms apply. We may update them; the date above tells you when.
Pricing
Prices on the site are accurate to the best of our knowledge. If we make a mistake we'll honor the listed price or cancel and refund — your choice.
Out-of-stock
Inventory updates run in near real-time. If something sells in-store before we update online, we'll call and offer alternatives.
Disputes
We'll work to resolve any issue. If we can't, disputes go to small-claims court in Sacramento County, CA.